Sales Support Representative

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Job Summary Hoover Treated Wood Products is seeking a Sales Support Representative. The Sales Support Representative will be responsible for inputting customer PO’s and quote projects while supporting the market by proactively responding to customer queries and promoting our products. This person will work collaboratively with the outside sales team to ensure world class customer service.

• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Create sales material to present to customers
• Be able to cross‑sell and up‑sell

• Previous experience in sales, customer service, or other related fields
• College degree preferred or 2 years sales experience
• Familiarity with CRM platforms is a plus
• Ability to build rapport with clients
• Strong negotiation skills
• Deadline and detail‑oriented
• Strong communication and relationship skills

Hoover Treated Wood Products, Inc. (HTWP), is the largest producer of fire‑retardant treated wood in the world. In business since 1955, HTWP has 10 plants located from coast to coast. HTWP offers a comprehensive compensation package that includes competitive wages, a pension retirement plan, medical, dental, life and disability insurance, paid holidays and vacation. HTWP requires background checks and drug testing.

The company reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements will be assigned by supervisors as deemed appropriate.

Hoover Treated Wood Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Entry level

Full‑time

Other

Wood Product Manufacturing