Leasing Consultant

The Role

Company: LVL Living,

Location:

Augusta, Georgia, Type:
Full-Time | On-Site | Base Pay + Performance Commissions

The Leasing Professional is the front line of the business. You are not a greeter. You are not a tour guide. You are a closer.

At LVL Living, leasing is sales—executed with professionalism, urgency, and accountability. You control first impressions, influence occupancy, and directly impact revenue. If you avoid goals, scripts, or follow-up—this is not the role. If you take pride in closing, consistency, and results—we want you here.

Your mission is simple and demanding:
Convert interest into leases. Deliver an exceptional resident experience. Represent the LVL Living standard in every interaction. Every prospect interaction matters. Every lease counts.

• Respond to all inquiries—phone, email, and in-person—with speed and professionalism
• Conduct confident, structured property tours that highlight value—not just features
• Guide prospects through applications, documentation, and lease execution
• Overcome objections and close decisively
• Maintain mastery of pricing, availability, floor plans, amenities, and incentives
• Deliver a High-Standard Resident Experience

• Create a welcoming, professional environment for current and future residents
• Address resident concerns with urgency and ownership
• Partner with maintenance and management to ensure follow-through
• Support retention by reinforcing value and community standards

• Assist in executing on-site and off-site marketing initiatives
• Participate in outreach efforts to drive traffic and brand awareness
• Ensure online listings, ILS platforms, and social channels are accurate and current
• Represent the property professionally at all times

• Maintain clean, accurate records of prospect interactions and leases
• Process applications and follow up consistently—no leads left behind
• Conduct market surveys and monitor competition to stay competitive
• Use CRM and PMS with discipline

• Collaborate with property management to achieve occupancy and revenue goals
• Participate actively in team meetings and performance discussions
• Assist with resident events that strengthen community and retention

• Positivity:
  We cultivate a high-energy, forward-moving environment. Negativity has no place here.
• Solution-Oriented:
  Problems are documented, analyzed, and solved—systematically.
• Pursuit of Excellence:
  We believe fulfillment comes from achievement and doing things right.
• Transparency & Candor:
  We are honest, direct, and ethical—always.
• Dedication to Outperform:
  We exceed expectations for residents, partners, and teammates.
• Leadership:
  We lead with clarity, consistency, and accountability.
• Financial Strength:
  We operate with discipline to sustain growth and performance.

You are confident, professional, and sales-minded. You follow up relentlessly and close with intention. You communicate clearly and listen actively. You stay organized and execute consistently. You bring energy, discipline, and a team-first mindset.

• High school diploma or equivalent required; college degree preferred
• Prior experience in leasing, sales, or customer service strongly preferred
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and PMS
• Excellent organization, time management, and multitasking skills
• Willingness to work weekends and maintain a flexible schedule

• Sales and objection handling
• Customer service excellence
• Attention to detail
• Problem-solving and conflict resolution
• Time management and prioritization
• Positive, team-oriented attitude

Ability to walk, stand, and sit for extended periods. Ability to lift and carry up to 25 pounds.

• Competitive base pay with performance-based commissions
• Medical, Dental, and Vision Insurance
• Paid Time Off and Holidays
• Professional development and advancement opportunities

If you’re looking for a leasing role where effort matters more than results—this isn’t it. If you want to sell with confidence, represent a high-performing operation, and be rewarded for execution—we want to hear from you.

LVL Living—Anything worth doing is worth doing right.