Field Service Engineer

Job Description

As a Field Service Engineer here at Honeywell, you will provide technical expertise and support to ensure the successful installation, maintenance, and repair of Honeywell Building Automation systems. You will play a key role in delivering exceptional service to our customers, troubleshooting complex issues, and ensuring optimal system performance.

You will report directly to our Sr. Field Service Supervisor and you'll work out of our Augusta, ME location on an On-site work schedule.

In this role, you will impact customer satisfaction by ensuring reliable operation of building automation systems, contributing to energy efficiency and safety in our customers' facilities.

Responsibilities

KEY RESPONSIBILITIES

• Provide technical support and troubleshooting for Honeywell Building Automation systems on-site.
• Perform installation, maintenance, and repair of control systems, sensors, and related equipment.
• Collaborate with cross-functional teams to resolve customer issues and optimize system performance.
• Conduct training sessions for customers and junior technicians as needed.
• Ensure compliance with company policies, safety standards, and regulatory requirements.

Qualifications

Must Have:

• 5+ years of Building Automation Systems (BAS/BMS) experience, including installation, programming, commissioning, and troubleshooting.
• 5+ years of HVAC controls/DDC experience.
• 5+ years of experience troubleshooting controllers.
• 5+ years of experience with BACnet, LON, Modbus, and other open protocols.
• 5+ years of experience with system startup, commissioning, preventive maintenance, and optimization.
• 5+ years of experience reading schematics, control drawings, and integrating third‑party systems.
• 5+ years of customer‑facing technical support experience.
• 5+ years of hands‑on experience with Tridium Niagara N4 platform.

We Value:

• Familiarity with similar HVAC controls and programming including Siemens, Johnson Controls and Schneider
• Strong customer service, communication, and problem‑solving skills.
• Ability to work independently and manage multiple service calls efficiently.
• Strong problem‑solving skills and attention to detail.
• Experience working with Honeywell Building Automation products and solutions
• Bachelor's degree in Engineering or related technical field is preferred.
• Willingness to travel as required to customer sites.

The hourly range for this position is $35.82-$44.83. Please note that this compensation information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure‑play automation company with a legacy of innovating to help solve the world's most mission‑critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer.

By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Learn more

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced…