Community Support Specialist Promotional

Regular

Mental Health

$63,876.80 - $88,961.60 Annually / $5,323.07 - $7,413.47 Monthly / $30.71 - $42.77 Hourly

40

Yes

WHO MAY APPLY:
This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications between 7/16/26 and 7/23/26.

The position allocated to this class provides medically necessary behavioral health case management and individualized support services for adults diagnosed with serious mental illness and/or co-occurring disorders. Incumbents provide direct behavioral health services to assist program participants in obtaining housing, facilitating independent living, enhancing community integration, and improving participant quality of life through achievement of treatment goals. Work is performed independently, within well-defined guidelines, under the direction of the Integrated Behavioral Healthcare Manager.

Duties are performed both in the office and in the field and require detailed documentation. Positions of this class differ from those of Housing and Community Support Specialist 2 classification by degree and experience requirements and assigned duties.

• Coordinates services with the Spokane Regional Service Area (RSA) behavioral health agencies for individuals enrolled in primary behavioral health care services with the providers.
• Provides direct behavioral health services to individuals enrolled in division programs.
• Participates in intake interviews; assists in completion of intake documentation; completes individual treatment plan-recovery goals, per Department of Health (DOH) standards; and completes all other necessary forms.
• Assesses individuals for program eligibility and assists in gathering necessary documentation for housing programs.
• Designs person-centered treatment plans based upon individual strengths; encourages and promotes a strength-based environment to assist individuals in meeting their individual life goals.
• Assists individuals with decreasing isolation, depression and the exacerbation of other mental health symptoms.
• Mails calendars and flyers to participants of upcoming events.
• Conducts housing searches with individuals who may have substantial barriers to independent living, to secure placement in safe and satisfactory housing; advocates to prospective property management; advocates with Northwest Fair Housing Alliance for individual rights if a person is being discriminated against when attempting to obtain housing.
• Navigates complex HUD paperwork for access to housing for chronically homeless, low income, disabled individuals/families.
• Orchestrates lease signing, condition reports, and coordination of moving services; schedules and facilitates physical moves through contracted moving services; and assists individual in establishing utility services.
• Maintains stabilization and integration into the community once housing goals have been achieved.
• Assists individuals in maintaining their housing arrangement and in resolving crisis situations; mediates between individuals and property management with tenancy problems as they arise, (e.g. lease violations, eviction notices, etc.).
• Maintains knowledge of and regularly collaborates with local governmental agencies (e.g. Department of Social and Health Services, Department of Motor Vehicles, Social Security Administration, Immigration Authorities, HUD housing programs and Spokane Housing Authority).
• Determines additional community resources necessary and/or helpful in assisting an individual in reaching their treatment plan goals in recovery and independent living.
• Educates individuals on activities of daily living.
• Connects individuals to services in the community for basic health and dental services, vocational programs, legal representatives, money management including payee resources, food banks, shelters, low cost household items, clothing banks, Fair Housing, SNAP money management program, Responsible Renters class, etc.
• Provides transportation for housing searches, attendance at various events and access to community resources.
• Assesses severity of threats, felony charges and possession of weapons for safety of individual and housing providers.
• Assists with the Community Centralize Individual/Family intake process for placement of Permanent Supportive…