Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review "sell by" dates, and take necessary actions.
• Operate kitchen equipment like stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory departmental merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers and foster trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment, perform preventive maintenance, and report repairs.
• Report customer or employee accidents to management.
• Work effectively in high-paced and stressful environments.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we take pride in diverse teams dedicated to food and people, with a focus on innovation and creating positive experiences for customers, communities, and employees. We value caring, purpose-driven individuals eager to learn and grow. Whether seeking part-time work or a new career, apply today to join our Dillons family!

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, paid time off, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.