Administrative Specialist CL- TRIO

Administrative Specialist CL3 - TRIO (2147)

The University of Maine at Augusta is seeking applicants for the full‑time position of Administrative Specialist Career Level 3 (CL3) for the TRIO Student Support Services program. The position will be located at the Augusta campus. This is a soft‑money funded position that relies upon the continuation of the Federal TRIO SSS grant contract between the United States Department of Education and the University of Maine at Augusta.

• Maintaining the day‑to‑day operation of the Student Support Services program
• Providing administrative support
• Processing confidential information
• Compiling lists and generating information
• Maintaining the database and performing administrative data tasks
• Creating reports, tracking student information and academic progress
• Maintaining students’ records
• Providing front‑line support to students with sensitivity to the needs of individuals served

The Administrative Specialist CL3 performs administrative and clerical work which requires extensive procedural knowledge and organizational skills. Work involves considerable internal and external contacts as well as handling verbal and written communications for a broad range of questions. The ability to work as part of a team is essential, as are providing exemplary customer service, maintaining confidentiality, the ability to manage multiple tasks and prioritizing, and the ability to work in a diverse environment with many interruptions.

The Administrative Specialist CL3 works under minimal supervision.

Monday - Friday, 8:00 a.m.

- 5:00 p.m. Occasional additional evening and/or weekend hours may be required.

$21.09 per hour (Wage Band 23) or the appropriate transfer rate for a current University of Maine System employee.

This position typically works extended hours at a desk, using LCD monitors and other general office equipment.

UMA offers a wide range of benefits for employees, including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long‑term disability as well as retirement plan options. View our Benefits Information Summary for ACSUM Employees to learn more.

• Must possess knowledge of customer service principles
• Must have the ability to use modern office procedures and equipment
• Must be familiar with record‑keeping principles
• Familiarization with mathematical concepts
• Must be able to effectively use grammar, spelling, and punctuation
• Must have the ability to prepare reports
• Must have the ability to use complex filing systems
• Must have a basic knowledge of budgeting principles
• Must have extensive experience in the use of computers and related software applications
• Must have the ability to maintain confidentiality
• Ability to manage multiple tasks and prioritize and assign work
• Must possess excellent communication and interpersonal skills

• Sixty credits or more of higher education or equivalent work experience and training
• Three years of administrative support experience

• Experience in a university or similar office setting
• Experience working with students who have academic need and may be first‑generation, have financial need, and/or have disabilities

• Cover letter
• Resume
• Be prepared to provide contact information for three professional references, including a supervisor, when requested.
• Incomplete application materials cannot be considered.
• We are not able to consider applicants who require Visa sponsorship support.
• Materials received after December 28, 2025, will be considered at the discretion of the university.

The successful applicant is subject to appropriate background screening.

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender…