Health Inspection Licensing Clerk

Core Responsibilities:

You will serve as a Licensing Clerk to provide licensing services for several different types of businesses to protect the public health. These businesses include restaurants, take-outs, school kitchens, jail kitchens, catering, commissary, senior citizen meals, mobile food vendors, hotels, B&B’s, public pools and spas, youth camps, sporting and recreational camps, campgrounds, mass gatherings, tobacco, compressed air, micropigmentation, electrology, body piercing and tattoo artists.

This position conducts all licensing functions to renew and issue over 10,000 annual and new licenses. This is advanced clerical work of a highly independent nature which requires close attention to detail, knowledge of licensing rules, understanding the complexity of the licensing database, programs policies, and the ability to apply knowledge and think critically to make the correct licensing decisions. Responsibilities include processing licensing applications, renewals, and payments including reconciling funds and performing calculations to determine that fees were correctly assessed, recording fees in the database, and issuing licenses and responding to public licensing questions.

Responsibilities also include verbal and written communication with constituents, health inspectors, and administrative program and division staff.

You will also:

• Maintain status of all applications through the licensing process.
• Prepare and maintain financial records including daily deposits in office and from online renewals.
• Refer license applications to the Drinking Water Program for approval of water as needed.
• Review completeness of municipality septic approvals.
• Generate renewals weekly and send to Central Services for printing and mailing.
• Print licenses as issued and deliver to Central Services weekly for mailing.
• Provide telephone and walk-in coverage.
• Provide coverage for main reception duties.
• Issue refunds as needed and follow-up with bounced checks.
• Order supplies, equipment, forms, and rule books as needed.
• Conduct online/database research for special projects.
• Assisting with general office duties

To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates
1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and
2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of:
Office Assistant I, Office Assistant II, and Office Associate I.

• Prior licensing experience in a busy office environment.
• Excellent oral and written communication skills.
• Attention to detail and data entry accuracy.
• Ability to collect, count, reconcile and deposit fees in accordance with set standards.
• Computer skills, including knowledge of creating basic graphics and spreadsheets.

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission for the Maine Center for Disease Control and Prevention (Maine CDC), within which this position is located, is to develop and deliver services to preserve, protect, and promote the health and well-being of the citizens of Maine.

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