Member Services Representative

Maine Public Employees Retirement System (Maine

PERS) provided pay range

This range is provided by Maine Public Employees Retirement System (Maine

PERS). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.04/hr - $21.04/hr

Maine Public Employees Retirement System (Maine

PERS) seeks a friendly, energetic, and organized person to join our Member Services Representative team. The candidate must have an attention to detail and be able to multi-task and redirect focus with frequent phone interruptions. Maine

PERS is an established, professional and dynamic organization that manages a variety of employee benefits for Maine’s public sector workers. Primary responsibilities focus on quality customer service in assisting our members (State, Teacher, and Participating Local District employees) at various stages of their membership. The work may include receiving paperwork and ensuring its completeness and accuracy; processing changes; retrieving account information for members and explaining the information to them, both over the telephone and in person.

In addition, the position provides operational support by processing member requests including gathering information and verifying completeness prior to forwarding the results into the workflow process.

• A high school diploma or equivalent
• One to two (1-2) years demonstrated successful customer service experience by phone and/or in person.
• Notary Public or ability to obtain Notary Public capabilities.

• Associates Degree or four (4) years of responsible, self-directed work experience in an office environment with customer service focus with call center experience preferred.

Begins at $43,763 if annualized.

We offer an outstanding benefit package including: 13 Paid Holidays, Health Insurance, Dental Insurance (fully paid), Vision Care, Life Insurance, Defined Benefit Pension Plan, Deferred Compensation Plan, substantial Tuition Reimbursement, Parental leave, Generous Vacation and Sick Leave.

• Entry level

• Full-time

• Other

Referrals increase your chances of interviewing by 2x.

Location:

Augusta, ME.