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Customer Service Pro: Empathetic Support Specialist

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: Wayfair
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 23419 - 31684 USD Yearly USD 23419.00 31684.00 YEAR
Job Description & How to Apply Below

Wayfair is seeking a Customer Service Representative in Augusta, USA to handle inbound calls, chats, and emails while delivering empathetic, solution-focused support. You will address orders, returns, deliveries, and product availability with a focus on first-contact resolution.

The role emphasizes reliability, strong attendance, and the ability to navigate multiple systems to assist customers effectively. Training and ongoing development are provided.

Step into the Customer Service Pro:
Empathetic Support Specialist role at Wayfair in Augusta, ME, United States and grow with us.

This role, Customer Service Pro:
Empathetic Support Specialist at Wayfair, could be your next career step.

Are you ready to take on the Customer Service Pro:
Empathetic Support Specialist role at Wayfair?

We would love to welcome a new Customer Service Pro:
Empathetic Support Specialist to our group in Augusta, ME, United States.

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