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Patient Access Representative - Emergency Department
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-01-13
Listing for:
MaineGeneral Medical Center
Full Time
position Listed on 2026-01-13
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Augusta, MEtime type:
Part time posted on:
Posted 24 Days Agojob requisition :
R15486##
*
* Job Summary:
** Join Maine General Health and make a meaningful impact on the well-being of our patients, families, and communities!
At Maine General Health, a leading non-profit healthcare system, we are dedicated to enhancing the health of those we serve each day. If you're passionate about supporting your friends, family, and community, consider joining our team!##
Job Description:
** Position:
Patient Access Representative
***
* About the Role:
** As a Patient Access Representative at Maine General Health, you will play a crucial role in ensuring seamless financial clearance, registration, and clerical processes for direct and scheduled patient admissions. Your responsibilities will involve interacting with patients and their families, providing a warm welcome, facilitating check-ins for services, and ensuring accurate information for clinical staff.
Joining our team as a Patient Access Representative offers you an exciting opportunity to become part of a community of healthcare professionals. At Maine General Health, we foster a collaborative team atmosphere that encourages continuous learning and professional growth within the department and the organization.
** Responsibilities:
*** Perform financial clearance, registration, and clerical duties related to point-of-service (POS) services.
* Meet with patients or caregivers to exchange necessary information, explain processes, and address concerns or questions.
* Communicate effectively with unit staff and other relevant personnel to exchange information and determine placement.
* Verify insurance benefits, obtain precertification/authorization, and ensure verification of medical necessity.
* Determine and accept required payments, including co-pays, deductibles, and coinsurance, or refer to financial counselors for follow-up.
* Ensure timely and accurate entry of all necessary demographic, billing, and clinical information into the registration system.
*
* Qualifications:
*** Relevant customer service experience.
* Excellent and demonstrated communication skills.
* Preferably, 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting.
* Ability to keyboard accurately and quickly.
If you are ready to contribute to the well-being of our community and grow professionally in a supportive environment, we invite you to be part of Maine General Health.
* Join us in making a difference every day! Apply now.*## Scheduled Weekly
Hours:
32## Scheduled
Work Shift:
Variable (United States of America)## Job Exempt:
No## Benefits:
Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.##
** Physical Wellness:
*** We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
* Employees have access to industry-leading leave for new parents.
* A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.##
** Emotional Wellness:
** When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.##
** Financial Wellness:
*** An employee discount program is available to all employees for services provided by Maine General Medical Center.
* Tuition Reimbursement is available to all employees to further develop skills and career.
* We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
* Three insurance plans are available to protect your family from the sudden loss of income in the event of your death,…
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