Workday HRMS Analyst

Augusta, United States | Posted on 08/07/2025

Position:
Workday HRMSAnalyst(10+ Profile needed)

Location:

within 3 hoursof Augusta, ME (Mostly Remote)(Local Maine or Nearby Profiles)

Top 3

Skills:

· Experience with HRMS, Workday

· Customer Service and responsiveness to specialized needs

· Collaboration with cross-functional teams

The Project Management Office (PMO) forthe State of Maine is seeking up to 4 detail-oriented and people-focused

Business SMEs to join a resource pool for assignment across various departments within the State of Maine, based on emerging needs. One such immediateassignment involves supporting the rollout and stabilization of thesoon-to-be-launched State of Maine Human Resources Management System using the Workday platform. The platform, branded as PRISM after its functions to Pay,Recruit, Inform, and Support Maine employees, will launch in early September.

This position involves hands-on assistancedelivered both virtually and in person (primarily in Augusta), helping staffnavigate system functionality and resolve real-time issues effectively.

Key Responsibilities:

· Provide direct, real-time support to state employees using the Workday-based PRISMsystem, both virtually and in person.

· Schedule and coordinate virtual and onsite support sessions with agency staff.

· Lead guidedwalkthroughs of key PRISM processes, offering step-by-step assistance, andclarification.

· Assist userswith data entry, system navigation, and reconciliation tasks during support sessions.

· Troubleshoot issues encountered during PRISM use and escalate unresolved or systemicconcerns appropriately.

· Documentsupport sessions, track outstanding issues, and follow up to ensure resolution.

· Qualifications

· Prior experience as a Business Analyst, Help Desk Analyst, or in a user support role involving enterprise systems.

· Strong analytical, organizational, and communication skills.

· Ability toclearly explain technical workflows and processes to end users.

· Experience with virtual collaboration tools such as Microsoft Teams.

· Familiarity with state government systems, HR, or payroll processes is a plus.

Required Skills:

· Familiarity with data entry, validation, and reconciliation best practices.

· Comfortablenavigating enterprise systems (experience with HR or payroll systems preferred).

· Highly Organized and detail-oriented; able to manage and track multiple supportissues.

· Capacity tolisten, understand business requirements, and respond with a proactive andgood-humoured approach to problem-solving with a diverse set of stakeholders.

· Proficient with Microsoft Office tools, especially Excel, Word, and Outlook.

· Ability towork independently and collaborate with cross-functional teams.

· Previous experience with Workday, especially time tracking and work schedule, is strongly preferred.

· Willingness and flexibility to travel to Augusta, as required.

Preferred

Skills:

· Understanding of the complexity in unique and non-standard work schedules, particularly inpublic sector environments.

· Experience supporting users during large-scale system implementations or transitions.

· Familiarity with the rollout of State Government HR Systems or similar government systems.

· Experienceupdating or contributing to user support materials such as FAQs, guides, or training content