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IT Support HelpDesk/Support

Senior Tier II Help Desk Technician - Cloud & Systems

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A federal services provider is seeking a Help Desk Technician to provide technical support for the Military One Source program. Responsibilities include assisting users with IT-related issues, performing troubleshooting, and maintaining communication with both technical and non-technical staff. The ideal candidate should have a Bachelor's degree, 5 years of help desk experience, and a strong understanding of Microsoft Operating Systems and cloud technologies.

This role offers a competitive salary based on experience.
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Position Requirements
10+ Years work experience
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