Senior Technical Support Specialist

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Opening Date:
October 20, 2026 Closing Date:
November 3, 2026 Grade / Admin Unit: 29 / Professional/Technical Job Class Code: 0871 Salary: $74,845.68 - $*/Annually (
* Includes a 15% recruitment and retention stipend) Position Number:

Location:

Augusta Telework:
Partial telework options are available after 3 months, with management approval Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

As the Vulnerability Management Team Lead, you’ll provide operational leadership, technical direction, and program oversight for the Information Security Office’s enterprise Vulnerability Management and Application Testing program. This role offers the opportunity to guide vulnerability identification, validation, prioritization, remediation coordination, application security testing, reporting, metrics development, and continuous improvement across State systems, applications, cloud services, network environments, and enterprise technology assets.

You’ll work closely with SOC leadership, ISO teams, skilled contractor personnel, application teams, infrastructure teams, agency stakeholders, vendors, service providers, and leadership to improve enterprise visibility into cybersecurity risk. The position supports vulnerability scanning, application testing, limited penetration testing, remediation tracking, secure software development practices, dashboarding, metrics, reporting, and program documentation. This position also plays a key role in coordinating assigned program resources, advising leadership, supporting risk-informed decision‑making, guiding remediation priorities, and ensuring vulnerability management and application testing activities align with ISO priorities and statewide cybersecurity needs.

Practice Customer‑focus, ensuring that our customers are heard, and their needs are met

Hold ourselves to a high level of Accountability by being transparent with our stakeholders

Maintain an effective level of Responsiveness by providing timely updates in a proactive manner

Strive to provide Empathy‑driven, people‑focused services by applying emotional intelligence skills and behaviors

• Lead Vulnerability Management Operations:
  Assign and prioritize work, coordinate daily operational coverage, conduct follow‑up, guide skilled contractor personnel, support program readiness, and help ensure vulnerability management and application testing work is completed accurately, consistently, and timely.
• Oversee the Enterprise Vulnerability Management Program:
  Lead vulnerability identification, scanning coverage, validation, prioritization, remediation tracking, exception review preparation, and reporting across State systems, applications, cloud services, network environments, and enterprise technology assets.
• Lead Application Security Testing:
  Coordinate testing intake, testing activities, analysis, validation, documentation, and communication of application vulnerabilities, including support for secure software development practices and remediation recommendations.
• Administer Security Testing Platforms:
  Configure, maintain, tune, and improve vulnerability management and application testing platforms to support reliable scanning, accurate results, effective reporting, data aggregation,…