England Region Pool Manager
Listed on 2026-01-12
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Management
General Management, Program / Project Manager
Overview
New England Region Pool Manager
Location – This is an outside role, which means that you will work at a distance in Maine, New Hampshire, and Vermont. Expected travel is up to 25% which includes trips to our offices in Wisconsin 4 times per year.
Employee Type – Salaried
Bonus Eligibility – No
Safety Sensitive – Yes
If a company is going to make a difference in today’s world, it’s going to have to think differently. At Organic Valley, our philosophy and decisions are based on the health and welfare of people, animals and the earth. We’re a mission-driven cooperative, owned by family farmers, and we’ve been leaders in organic agriculture from the very beginning. Once pioneers of organic agriculture, we’re now an established leader.
Organic is all we do. We are driven by our mission to promote regional farm diversity and economic stability by the means of organic agricultural methods and the sale of certified organic products.
The Regional Pool Manager team is a national team of 22 that collectively manages over 1,400 dairies spanning 25 states. The Regional Pool Manager holds the critical role of advancing the Cooperative’s mission and strategic direction through augmenting the member-owner experience, providing superior customer service, and managing risks by ensuring compliance with all dairy pool’s policies and standards. Furthermore, this position is responsible for finding and securing the future milk supply to foster growth and profitability of the co-op and its member-owners.
This is a safety sensitive role.
- Foster member-owner engagement, communication, and loyalty by conducting annual farm visits for each member-owner within assigned region. This position entails the supervision of approximately 60 dairies.
- Safeguard the business and integrity of the brand by ensuring member-owner compliance with CROPP Cooperative’s policies and standards encompassing areas such as animal care, farm conditions, pasture management, milk quality, and organic standards.
- Tactfully and respectively provide guidance and coaching to member-owners on enhancing farm management practices that contribute to the overall success and viability of their farm.
- Promote continuous education and foster a community of knowledge sharing among farmers within the region through the strategic planning, hosting, and presenting of topics identified by the regional pool manager at in-region farmer and member-owner meetings.
- Plan, execute and facilitate high stakes, farmer meetings with CROPP Cooperative executives, Board of Directors, and farmer leaders when necessary to promote collaboration, cooperation and understanding.
- Act as a pivotal conduit for stewarding the business’s messages, updates and strategy to the region while maintaining open lines of communication from the region to the business, encompassing member-owner insights, feedback and information from industry partners and competition. This significantly contributes to well informed decision-making by staff in leadership and the Board of Directors.
- Manage risk by ensuring member-owner paperwork compliance and adherence to legal obligations.
- Perform comprehensive on-farm audits, including animal care, pasture, feed integrity, and farm conditions.
- Inform member-owners in advance of their IMS survey and advise on actions to take for compliance.
- Lead cross-departmental collaboration with CROPP Cooperative’s milk quality staff and industry partners to promote and enhance on-farm milk quality excellence within assigned region.
- Point of contact for member-owner within region served for on-farm quality troubleshooting and support.
- Tactfully and respectively provide guidance and coaching to member-owners on quality practices that contribute to the overall success and viability of their farm.
- Oversee and analyze milk supply production levels within region and proactively advise the member-owner on corrective measures if necessary. This strategic approach aims to safeguard the member-owner from potential pay price deducts and enables the business to gain a more accurate understanding of the actual supply volume for improved demand…
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