Director, Consult Partner - FSS​/Mainframe Modernization SME

Overview

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to progressing toward a more equitable, inclusive world for our employees, customers and communities.

Kyndryl Consult is the fastest growing business within the organization and is instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and responsible for creating and positioning strategic change agendas within Kyndryl s largest accounts across the C-suite, spanning the intersection between complex business and IT customer solutions and transformations that impact the entire customer ecosystem.

As a Consult Partner, you will drive profitable growth, leverage our comprehensive capabilities to build strong client relationships, and lead your team to success. This role requires a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will foster talent development and innovation within the organization.

This role will lead overall client engagement and deliver high-quality client work alongside senior client stakeholders. You will work in a transaction environment which may be pre- or post-deal, plan post-deal implementation, and support execution. Partners will focus on financial impact, utilization and contribution, client impact and leadership.

• Drive significant financial outcomes through signings and revenue targets

• Ensure sustained growth and profitability, managing margin expectations and backlog growth

• Support the identification, pursuit and conversion of a pipeline of business development opportunities

• Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk

• Build and maintain deep relationships with client CXOs and be seen as the  go to  person and trusted advisor by senior executives

• Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement

• Demonstrate credibility and experience to advise and deliver on complex consulting engagements

• Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references

• Achieve individual and team utilization targets

• Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction

• Leadership, Management, People

• Lead by example; foster a culture of continuous personal and professional development and encourage curiosity and collaboration, while ensuring outcomes are commercially focused, value-adding and effectively executed

• Utilize industry and technology expertise to shape and drive the company’s strategic initiatives

• Align with Kyndryl’s strategic vision and contribute to its execution

• Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry

• Proactively develop thought leadership and intellectual capital

Kyndryl currently does not require employees to be fully vaccinated against COVID-19; however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

You’re good at what you do and have the required experience. Equally important is a growth mindset, customer focus, and an open, inclusive approach.

• Extensive experience in client engagement and relationship management at the CXO level

• Demonstrable ability to build and commercialize relationships with senior executives

• Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment

• Effective financial acumen with experience in driving…