Director, Technical Sales Specialist, Chromatography and Mass Spectrometry

Work Schedule

Standard (Mon-Fri)

Office

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Provide strong strategic and operational leadership to team of Technical Sales Specialists (TSS) responsible for the CMD Products and Markets in the Americas region to ensure that CMD growth targets are met across all Product lines and focus Markets over the STRAP horizon. Ensures that teams operate within regional goal trees in areas of booking/revenue growth, sales process optimization, BU collaboration, funnel development and employee development.

Embrace and live 4I values. Manages Sales specialists ensuring synergy across all business areas within region and wider areas. Works closely and drives business growth with all regional managers, CMD Sales Support, CMD Marketing, Regional IES Service Lead to ensure optimal account and business development.

This position offers the opportunity to make a significant impact by growing business, developing talent, and contributing to our mission of enabling customers to make the world healthier, cleaner, and safer.

• Defines, plans and shapes strategies to drive business growth through workflow selling that leads to increased customer value creation, market share gain and profitable portfolio mix

• Perhaps instead of bullet about participating in LT meetings:
  Partner with internal colleagues in finance and commercial operations to provide timely and accurate tracking, forecasting and analysis of the business.

• Builds a successful commercial team through strong recruiting, coaching and leadership development. Ensures timely recognition and reward for top performers and deploy performance management actions when needed.

• Embrace and live the 4 “I” values (Intensity, Integrity, Innovation, and Involvement)! Ensures organization activities are carried out in accordance with Thermo Fisher Scientific values, policies and applicable laws

• Direct management of all Technical Sales Specialists groups across the AMER region, including Technical Sales Managers (B8)

• Manages and controls all Sales activities for the related Products Line and market segments

• Achieve quarterly and annual sales plan for bookings and revenues for the assigned PL and segments in North America

• Provides strong strategic and operational leadership aligned with CMD and regional goal tree to enable growth and share gain

• Active collaboration with BU/BUs leadership team, vertical and regional marketing as voice of regional sales to influence BU strategies and translate them to the regional plans; measure impact through strategy deployment tools

• Drive IES/Application/TSS Region collaboration with measurable results and improved CAS scores

• Always ensure highest professional relationship with our customer base to achieve customer loyalty. Escalate issues if necessary and solve critical tasks in the fastest way possible.

• Establishes and controls expense budgets for team and works closely with finance/commercial partners.

• Monitor territory and product mix performance (KPI’s) and implement RCCM methodology where necessary; uses PPI A3/Bowler methodology to prioritize and measure outcomes

• Actively manage the success and optimize the use of resources of your team in a matrix organization to support commercial growth in region.

• Deploy and drive strategy by product and market to overlay the Regional Leader strategy

• Strong advocate and innovator mindset to implement AI tools

• Actively coaches teams on how to interact and succeed with customers and how to turn a negative experiences into future opportunities

• Utilizes all sales key performance…