Digital Communications Operations Specialist

The University of Maine at Augusta (UMA) seeks qualified applicants for the full time position of Digital Communications Operations Specialist. This position supports the day-to-day work of UMA's External Relations department, with responsibilities that span content development, digital communications, and department operations. Working closely with the Director of Strategic Communications, this position helps create, prepare, and publish content across UMA's website, social media channels, email communications, and other digital platforms.

The work includes adapting and writing short-form content, making routine website updates, scheduling and publishing social media posts, preparing email communications, and supporting the tools and processes that keep the department's work moving forward.

The position also helps coordinate communications requests, organize information and materials, and review content for accuracy, accessibility, and consistency with UMA's brand and messaging. The specialist works collaboratively with colleagues to support projects and carry out established communications priorities.

Building strong relationships across the university is an important part of this role. The Specialist works with faculty, staff, and campus partners to gather information, coordinate updates, and help communicate UMA's programs, people, and accomplishments. This position offers an opportunity for a developing communications professional to contribute ideas, build skills, and gain experience in both the creative and operational sides of university communications.

Please view the full position description.

• Strong writing and editing skills, with the ability to create and adapt clear, engaging content for social media, email, and web.
• Excellent attention to detail, with a commitment to accuracy, consistency, and quality in written and digital communications.
• Strong interpersonal and communication skills, with the ability to build positive working relationships with faculty, staff, and colleagues across the university.
• Strong organizational skills, including the ability to manage multiple projects, prioritize requests, meet deadlines, and follow through on assignments.
• Initiative, creativity, and sound judgment, with a willingness to contribute ideas, seek feedback, and learn new skills.
• Comfort working with technology and the ability to learn new digital tools, including website content management systems, email platforms, and social media management tools.
• Familiarity with digital accessibility principles, or a willingness to learn and apply established accessibility standards.
• Ability to work both independently and collaboratively, take direction, and contribute to a team-oriented environment.

• Associate’s or Bachelor’s degree in Communications, Marketing, or related field
• 1-3 years of experience in digital content management, web support, or related field

• Experience building and sending email campaigns in Emma, Mailchimp, or a similar platform
• Experience updating and building pages in Word Press or another content management system
• Experience applying accessibility standards (WCAG) to digital content, such as writing alt text, structuring headings, and remediating documents
• Experience planning, scheduling, and publishing content across multiple social media channels for an organization
• Experience writing and adapting short-form content for web, email, and social media
• Experience managing a content request queue with multiple stakeholders and deadlines
• Experience in higher education or similarly complex organizations

Salary: The hiring salary is high 40s to low 50s.

Benefits: UMA offers a wide…