Retail Sales Specialist

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Emery Jensen Distribution is a wholly owned subsidiary of Ace Hardware Corporation that distributes hardware & home improvement products to independent retailers in the Pro Lumber, Paint, Hardware, and E‑retailer customer segments. This field‑based Retail Sales Specialist will assist in driving sales through effective merchandising, stocking, executing retail pricing, overseeing store conversion programs, and maintaining and communicating all POG changes related to retail execution with the Sales Director, Strategic Account Manager and the Customer(s).

This position will be responsible for servicing Hammond Lumber.

• Effective merchandising of planograms that result in increased inventory turns and sales results.
• Maintain exemplary relations with store personnel and management that drives Emery Jensen’s value proposition.
• Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
• Execute and maintain store‑level resets in accordance with store/TM/Sales Director expectations that maximize sales results and turns.
• Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
• Implement advertising drops.
• Assist buyers and store employees to help drive retail sales and turns with EJD products.
• Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner. Document any missed picks and shipping issues.
• Diagnose, research, and answer questions regarding ordering and product trends.
• Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.
• Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.
• Verify all items needed for POG are represented and properly located. Order any missing SKUs.
• Correct inventory information as needed.
• Ensure customer pricing labels are present and in proper placement.
• Identify deleted items and implement rollover or replacement SKU.
• Check graphics and POP material as applicable.
• Recommend needed changes in the product presentation level.
• Follow up on any special requests made and communicate results to Strategic Account Manager.
• Assist stores with credits and claims.
• Attend new store openings and special store events.
• Execute price shops as required.

• Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 year of retail experience.
• Excellent interpersonal and written/verbal communication skills with customers and colleagues.
• Detail‑oriented and extremely organized self‑starter able to thrive in a fast‑paced entrepreneurial environment.
• Proven ability to manage multiple tasks, solve problems and meet deadlines.
• Ability to work autonomously and accomplish objectives in an active store environment.
• Ability to climb a ladder, carry 35 lbs and put away stock.
• Up to 80% travel including overnights.
• Air travel required for this position.
• Must reside in Maine and have a valid driver’s license, preferably in the Portland area.

$54,000 – $65,000

• Incentive opportunities based on role/grade level.
• Generous 401(k) retirement savings plan with fully vested matching contribution.
• Comprehensive health coverage (medical, dental, vision, disability, and life insurance).
• 21 days of vacation immediately available and up to 6 paid holidays.
• Ace Cares Week, volunteer hours, and support for charitable causes.
• On‑site training, tuition assistance, and performance‑based coaching.
• Employee recognition events, mobile services, and discounts on merchandise and travel.
• Birth/Adoption bonding paid time off.
• Employee Assistance Program (EAP).
• Identity theft protection.
• Benefits are provided in compliance with applicable plans and policies.

Emery Jensen Distribution is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the…