Applications Engineer

Job Summary:

Maine General Health is seeking a skilled and solutions-oriented Applications Engineer to support the development, maintenance, and enhancement of software applications and technology solutions across our organization. This role performs complex application analysis, troubleshooting, and system maintenance while developing software solutions that address business needs and support effective healthcare operations. Working closely with internal stakeholders, IT colleagues, vendors, and project teams, the Applications Engineer helps solve complex health IT challenges, improve system functionality, and deliver reliable application solutions.

The ideal candidate combines strong technical and analytical skills with effective communication and a collaborative approach to project delivery.

Job Description:

Build, maintain, and enhance software applications, system integrations, reporting solutions, and custom data projects to meet organizational and business requirements. Conduct complex analysis, troubleshooting, and maintenance of designated IT software applications to support system reliability and performance. Identify application issues, evaluate potential impacts, and proactively recommend solutions and opportunities for improvement. Collaborate directly with business stakeholders and end users to understand requirements, define technical needs, and develop solutions to complex healthcare IT challenges.

Design, develop, test, and implement application enhancements and software solutions that support operational efficiency and organizational goals. Support the integration of applications and data systems to improve information exchange, reporting accuracy, and workflow effectiveness. Investigate system issues, identify root causes, and implement appropriate corrective actions to minimize disruptions. Partner with vendors, consultants, and project managers to coordinate technical activities, resolve issues, and ensure projects meet established quality standards and timelines.

Participate in project planning, solution design, implementation, and ongoing support activities. Maintain appropriate technical documentation related to applications, integrations, reporting solutions, and custom development projects. Collaborate with IT team members and organizational stakeholders to promote application reliability, continuous improvement, and effective technology use.

Qualifications:

Experience in application development, software engineering, systems integration, application support, or a related IT field. Strong technical and analytical skills, including the ability to troubleshoot complex application issues and develop effective solutions. Experience building and maintaining software applications, integrations, reporting solutions, or custom data projects. Ability to gather business requirements and translate them into practical technical solutions. Strong problem-solving skills, with the ability to identify root causes and make proactive recommendations.

Effective written and verbal communication skills, including the ability to collaborate with technical and nontechnical stakeholders. Experience coordinating with vendors, consultants, project managers, or cross-functional teams to support project delivery. Strong organizational and project coordination skills, with the ability to manage multiple priorities and meet established deadlines. Commitment to quality, accuracy, system reliability, and continuous improvement. Experience in healthcare IT or supporting clinical and business applications in a healthcare environment preferred.

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience,…