Administrative Assistant

Job Category: Administration & Facilities

Requisition Number: ADMIN
002117

• Posted :
  September 23, 2026
• Full-Time

Showing 1 location

Aurora
Aurora, ON L4G 1M2, CAN

Internal/ External Posting

Why work for CMHA York Region?

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Competitive Total Compensation (including salary, benefits, pension for full-time positions, 12 months or longer)
  • HOOPP (Healthcare of Ontario Pension Plan)
  • Comprehensive Health Benefits

We are hiring an Administrative Assistant!

Closing Date: October 7, 2026

Role:
Permanent, Full-time
, 35 hours per week.
* Occasional evenings and weekends may apply.

Salary: $41,406.00 -$50,181.00
* This represents the first and last step of a 7-step salary grid. Candidate experience and internal equity will be considered when determining the starting rate.

Reason for Posting: An existing vacancy

Location
:
The successful candidate will be required to work out of the Aurora Office located at 15150 Yonge Street Suite 201 Aurora, ON L4G 1M2 and will be required to travel within York Region & South Simcoe for client meetings, staff training and meetings.

Job Profile:

The purpose of this position is providing reception duties, full clerical support to CMHA-YRSS. The Administrative Assistant provides administrative, coordination, and clerical support to the supervising Program Manager. This may include data entry, handling correspondence, handling telephone calls with clients and professionals in a sensitive and diplomatic manner, organizing and coordinating meetings and overseeing office activities. The administrative team provides backup to each other.

Qualifications:

• Minimum 2-year post-secondary education, preferably in administrative, clerical or related areas
• Minimum 2 years administrative and/or clerical experience related to office management is preferred
• Awareness of mental health system and mental illness an asset
• Exceptional computer skills for a networked office, including MS Word, Excel, Access, Outlook, and PowerPoint.
• Superior organization, time management and planning skills.
• Exceptional interpersonal, communication and customer service skills.
• Ability to maintain confidentiality.
• Ability to multi-task and prioritize workload.

Duties:

• Reception and Information Provision
• Establishes good relationships with clients and their families and external service providers as well as staff of CMHA-YRSS in performing reception duties.
• Provides reception services at all times during office hours, including triage and coordination of communications between team and clients, callers and visitors and staff of CMHA-YRSS.
• Provides information in person and by phone, mail and fax, concerning CMHA-YR programs acting as a centralized resource for housing, legal, financial and addiction related information dissemination [e.g., Facilitates regular training sessions with employees on Health and Safety
• Ensures that the clerical needs of CMHA-YRSS, managing incoming and outgoing correspondences, providing photocopying faxing, couriering of materials etc. and form dissemination to appropriate individuals and teams, etc.
• Review information on new referrals, requests and acquired additional information as required, and enters information into computer system.
• Maintains an efficient filing system as well as computerized record system and statistical information.
• Prepares requests for release of medical records, ensuring client authorization and release of information forms are signed, and maintains records of requests for information.
• Ensures that any sensitive and confidential information is maintained in a safe and secure manner.
• Assists in ordering supplies and arranging services with respect to building operation and maintenance.
• Compiles client survey information and data internally and externally to assist the team to do the analysis in order to evaluate…