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Veterinary Receptionist

Job in Aurora, Ontario, L4G, Canada
Listing for: Star Valley Veterinary Clinic
Full Time position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 19 - 22 CAD Hourly CAD 19.00 22.00 HOUR
Job Description & How to Apply Below

Hospital Name: LeGallais Veterinary Hospital

Job Type: Support Staff

Description & Requirements

Be the first impression and the steady presence our clients rely on.

Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused environment. Our reception team is the heart of the client experience, and we’re looking for someone who thrives in a fast-paced clinic and takes pride in keeping things running smoothly.

The Role:

This is primarily a front desk, client-facing role, including:

  • Welcoming clients and creating a positive, supportive first impression
  • Managing phones, scheduling, and appointment flow in a busy environment
  • Handling client questions, payments, and coordination of care
  • Supporting overall clinic organization and communication
  • Occasional assistance to the veterinary team as needed

Who You Are:

  • Experience in a veterinary clinic or fast-paced customer service role is required
  • Friendly, professional, and compassionate with clients and patients
  • Strong communication and multitasking skills
  • Highly organized and able to stay calm under pressure
  • A team player who takes initiative and keeps things moving

What Great Reception Looks Like Here:

  • You stay calm and kind, even when things get busy or stressful
  • You can manage multiple priorities at once without losing attention to detail
  • You take ownership — you don’t wait to be told what to do
  • You communicate clearly and confidently with both clients and your team
  • You help create a positive, supportive environment at the front desk
  • You are reliable and consistent — your team knows they can count on you

What We Offer:

We believe in taking care of our team the same way we care for our patients:

  • Supportive team culture
    - We love to do activities together!
  • $19–$22/hour (based on experience and skill set)
  • Paid sick days & vacation time
  • Generous staff discounts on veterinary care & pet supplies
  • RRSP Matching
  • Wellness Spending Account

Start Date:

ASAP
- However we’re focused on finding the right fit.

Ready to Join Us?

If you enjoy being the go-to person, keeping things organized, and making clients feel cared for from the moment they walk in, we’d love to hear from you.

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