Veterinary Receptionist

Be the first impression and the steady presence our clients rely on.

Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused environment. Our reception team is the heart of the client experience, and we’re looking for someone who thrives in a fast-paced clinic and takes pride in keeping things running smoothly.

This is primarily a front desk, client-facing role, including:

• Welcoming clients and creating a positive, supportive first impression
• Managing phones, scheduling, and appointment flow in a busy environment
• Handling client questions, payments, and coordination of care
• Supporting overall clinic organization and communication
• Occasional assistance to the veterinary team as needed

• Experience in a veterinary clinic or fast-paced customer service role is required
• Friendly, professional, and compassionate with clients and patients
• Strong communication and multitasking skills
• Highly organized and able to stay calm under pressure
• A team player who takes initiative and keeps things moving

• You stay calm and kind, even when things get busy or stressful
• You can manage multiple priorities at once without losing attention to detail
• You take ownership — you don’t wait to be told what to do
• You communicate clearly and confidently with both clients and your team
• You help create a positive, supportive environment at the front desk
• You are reliable and consistent — your team knows they can count on you

We believe in taking care of our team the same way we care for our patients:

• Supportive team culture
  - We love to do activities together!
• Uniform allowance
• Comprehensive benefits package
• $19–$22/hour (based on experience and skill set)
• Paid sick days & vacation time
• Generous staff discounts on veterinary care & pet supplies
• RRSP Matching
• Wellness Spending Account

Start Date:

ASAP
- However we’re focused on finding the right fit.

If you enjoy being the go-to person, keeping things organized, and making clients feel cared for from the moment they walk in, we’d love to hear from you.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.