Retail Expert

About the role

As an in-store representative, you will be the face of our brand, engaging with customers and helping them navigate our range of energy-efficient solutions. You’ll build strong relationships, provide tailored product advice, and support customers in finding the right solutions for their needs.

• Customer Engagement
  :
  Communicate with customers, understand their needs, and provide personalized recommendations to help customers make informed purchasing decisions.
• Facilitate Sales & Appointments
  :
  Assist customers with checkout and schedule in-home consultations for larger projects.
• Team Collaboration
  :
  Work closely with your team to ensure customer satisfaction and seamless service.
• Report and Resolve
  :
  Communicate customers’ feedback and concerns to the management team to ensure swift resolution and high satisfaction levels.

• People-First Mentality – You’re friendly, approachable, and love helping customers.
• Retail or Sales Experience – Experience in customer service (especially in retail) is a plus.
• Tech-Savvy – Familiarity with Shopify is a bonus!
• Goal-Oriented & Self-Motivated – You thrive in a fast-paced environment and love hitting (and exceeding) goals.
• Excellent Communication Skills – You know how to listen, educate, and build trust with customers.
• Adaptable & Reliable – Flexible schedule availability and willingness to travel between store locations if needed.

• Competitive Base Pay – We recognize and reward your hard work.
• No Commission Pressure – Instead, we offer wage enhancement opportunities.
• Flexible Hours – Work-life balance matters to us.
• Fast-Growing Startup – Be part of an exciting industry revolution.
• Inclusive, Supportive Culture – Work in a collaborative environment where your ideas matter.

If you’re passionate about delivering exceptional customer experiences and are ready to be part of a team that is changing the HVAC landscape, we’d love to hear from you!