Store Supervisor at Shoppers Drug Mart

Drive exceptional customer service and merchandising as a Store Supervisor at Shoppers Drug Mart. You will manage cashier staff, ensure compliance, and resolve customer inquiries effectively.

As a Store Supervisor, your role encompasses critical management of customer service functions and efficient cash handling. Key responsibilities include training cashiers and merchandising team members in their job functions, ensuring adherence to store policies, and providing ongoing support. You will also oversee loss prevention standards and promote customer satisfaction through high service standards.

Key Responsibilities:

• Ensure cashier compliance with store policies

• Train staff in cash handling and merchandising

• Manage daily cash office inventory effectively

• Resolve customer service issues promptly

• Maintain store cleanliness and image standards

Requirements:

• Strong problem-solving skills for customer satisfaction

• Excellent time management and organizational abilities

• Computer literacy for operational tasks

• Knowledge of products and supplies

• Ability to comply with health and safety regulations

Leverage your management and customer service skills to enhance the shopping experience at Shoppers Drug Mart.