Security Concierge Supervisor

Elevate resident experiences as a Security Concierge Supervisor with First Service Residential in Aurora, ON. You will provide essential information and support across the site, ensuring excellent service and safety.

This position requires self-motivation, attention to detail, and strong communication skills. The supervisor will manage resident inquiries, coordinate vendor access, and enforce safety protocols while maintaining confidentiality. Being calm under pressure is crucial for success in this role.

Key Responsibilities:

• Identify and clarify residents’ needs and desires

• Manage and screen messages from residents

• Schedule access for authorized vendors

• Ensure compliance with safety and access procedures

• Perform routine property patrols and respond to emergencies

Requirements:

• Valid Ontario Security License is mandatory

• High school diploma or equivalent is preferred

• College courses in Business/Hospitality or Police/Security are an asset

• Ability to lift 50 lbs and communicate effectively

• Experience in customer service and conflict resolution

Leverage your skills in communication and organization to enhance guests' safety and satisfaction in this vital role.
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