Developmental Services Case Manager
Job Description & How to Apply Below
Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities.
YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well‑being.
Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.
Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.
Job Opportunity
Developmental Services Case Manager
ONE Full-Time Contracts to August 2027 (with the possibility of extension or becoming permanent)
Status: Full-Time,Contract
Starting Hourly Rate: $32.13/ Hour
Office
Hours:
Monday - Friday - 8:30 am - 4:30 pm,35 Hours per week
Location:
Aurora, OntarioL4G 3S9
Office Expectations; This position requires:
A minimum of one in-office day per month to provide team coverage
Attendance at additional in-office meetings,training sessions,supervision meetings,andall-staff events as required
Applicants must reside within a reasonable daily commuting distance of the office and/or assigned service area and be able to attend the office as required for operational needs
Posting Closes: Thursday, October
22at 4:00 pm EST
Job Description
The Developmental Services Case Manager, as part of a team serving York Region is responsible for the providing intensive case management, advocacy, and support services to individuals aged six and older with developmental disabilities and/or dual diagnosis (developmental disability and mental health).
The primary function of this role is to support children, adults, and their families through a person-centered approach to service delivery, assisting clients in navigating the developmental services system, identifying and accessing appropriate community resources, and exploring available support options. Responsibilities include conducting needs assessments, developing and coordinating individualized service plans, facilitating referrals, and supporting skill development to enhance independence, community participation, and overall quality of life.
Position Requirements
Bachelor’s degree in social work or related discipline (i.e. Health Sciences)
Experience;
Minimum three years directly related front line experience
Experience working with individuals who have developmental disabilities is essential
Experience in assisting people to develop independent living skills and plan for more independent living is an asset
Crisis prevention and intervention experience
The ability to demonstrate sound clinical judgment
Familiarity with the local service system and its providers is required
Strong analytical, problem solving, conceptual, and facilitation skills
Excellent oral and written communication skills
Ability to use a variety of software tools, including Microsoft, Data Base, Internet and Email
Ability to maintain strict confidentiality of Agency information
Travel within the geographic area of York Region
Working conditions
-Office work, public sites, service user home environments, and travel with and without service users
Second language is considered an asset
An understanding of cultural diversity is considered an asset
* The successful applicant will be required to provide a police clearance that meets agency standards
* A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.
YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.
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