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Front Office Assistant

Job in Aurora, Ontario, L4G, Canada
Listing for: Risas Dental and Braces
Full Time position
Listed on 2026-10-19
Job specializations:
  • Social Work
    Bilingual
Job Description & How to Apply Below
At Risas Dental  and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members.
We are seeking a friendly and professional

Bilingual Front Office Administrative Assistant to join ourRisas

Family.

The Director of First Impression swill provide a hospitality focused experience for every patient as they enter and exit ouroffice.

We wantanenergetic team player,who is detail oriented, has a strong work ethic and takes ownership of his/her work.

Director of First Impressions provide exceptional care for our patients while working efficiently to maintain patient flow.
Responsibilities   Greet andcheck-inpatients with a cheerful and professional demeanor
Obtain patient information and insurance verification
Monitor patient flow
Identify, assist, and attend topatient needs
Respond to treatment and billing questions
Encouragepositivepatientreviews
Maintain the appearance ofa clean office environment
Prepare documents for patient visits/treatment
Sort and distribute mail;including writing letters to patients
Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risaspolicies and practices)
Any other duties and responsibilities as assigned
Qualifications   Bilingual Spanish/English required
Outgoing, upbeat,and the ability to comfortably engage patients
A positive attitude and deep commitment to great customer service
Excellent written and verbal communication skills
Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others
Ability to multi-task inafast-paced environment
Proficiency in use of Microsoft office programs
Must havea warm friendly, outgoing personality and excellent organizational skills
Ability to work within a team environment and lend support, as a team player, to team members as needed.
Benefits  Risas Dental and Braces offers a comprehensive benefits package including
12-hour shifts, 3 days a week
Medical and vision benefits
Free dental services
401(k) with employer match
Tuition reimbursement opportunities
And many other ancillary benefits
The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.
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