Transfer Success Support Assistant

The Transfer Success Support Assistant reports directly to the Transfer Success Coordinator and provides essential logistical and administrative support to advance the college's transfer programming. This role focuses on coordinating four-year institution visits, managing on-campus event logistics, distributing marketing materials, and providing day-to-day support for transfer events and programs. The Support Assistant works closely with students, faculty, staff, and external partners to ensure a seamless and welcoming transfer experience.

This position does not carry budget authority or supervisory responsibilities.

The Community College of Aurora (CCA) is a dynamic institution that is committed to serving its diverse student population through innovations in instruction and student support founded on principles of equity and inclusion. CCA is a public, two-year community college serving Aurora and east metro Denver and has been designated as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

CCA enrolls 11,000 students annually, over 62% of whom are students of color, including nearly 32% Hispanic students. 65% of CCA students receive some type of financial aid, including 52% of whom receive Pell grants, and nearly two-thirds are first-generation college students. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills.

The college centers our Inclusive Excellence work and applies an equity lens to everything we do.

Student & Partner Support

• Serve as the primary point of contact for scheduling and confirming on-site visits from four-year institution transfer representatives, including coordinating dates, times, and space reservations.
• Greet and assist four-year representatives during campus visits, ensuring they have necessary materials, table space, and technology access.
• Provide general information to students about upcoming transfer events, fairs, and representative visits in person, via email, and through campus communication channels.
• Respond to routine student inquiries regarding transfer event logistics and refer complex transfer planning questions to the Transfer Success Coordinator.

Event & Logistical Coordination

• Manage facilities and space reservation requests for transfer-related events, including transfer fairs, highlight days, and four-year institution campus visits.
• Coordinate setup, breakdown, and on-site support for transfer tabling events, information sessions, and student resource fairs.
• Collaborate with Division of Student Success to distribute transfer-related marketing materials (flyers, posters, digital signage) across all CCA campuses.
• Maintain an inventory of promotional materials, giveaways, and event supplies; reorder as needed
• Assist with the coordination of campus visits to four-year transfer institutions, including transportation logistics and student sign-ups.

Records & Administration

• Maintain accurate records of student participation in transfer events, representative visits, and programming in the designated database system.
• Assist with data entry and file maintenance in compliance with FERPA regulations.
• Track and report event attendance and other metrics to the Transfer Success Coordinator as requested.

Collaboration & Communication

• Communicate regularly with internal stakeholders (faculty, staff, advising) to promote transfer events and share relevant updates.
• Build and maintain positive working relationships with four-year institution representatives to support smooth visit coordination.
• Participate in weekly standing meetings with the Transfer Success Coordinator and provide daily updates on project progression.

• Associate's degree from an accredited institution
• One (1) year of experience in an administrative, customer service, or event coordination role
• Detail oriented with evidence of creativity and flexibility
• Knowledge of and experience with transfer processes and reverse transfer processes
• Experience working with diverse populations and a commitment to fostering inclusive and equitable environments
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams).

• Bachelor's degree from an…