Warranty Administrator

Mc Candless Truck  Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

• Health Insurance - 80% of employee premiums are company paid!
• Free Dental & Vision insurance for employees!
• Life Insurance Policy
• 401(k) plan with company match
• PTO and Vacation Days
• Training
• Fantastic Culture and Work Environment

• Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following up on each claim
• Coordinates with vendors and manufacturers to ensure prompt receipt of replacement parts
• Communicates with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
• Prepares, reviews, and processes warranty claims
• Follows up with each claim to ensure service delivery to the customer and compensation for the dealership
• Schedule warranty appointments, and educates customers to set expectations.
• Keep abreast of all factory recalls, announcements, and procedures.

• At least two years of experience in a similar position, and knowledge of Diesel Truck Parts and Service.
• Can work in a fast-paced and challenging environment handling multiple projects
• Must have excellent administrative, organizational, and communication skills
• Must have strong math skills
• Must be willing to submit a background check prior to employment