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Warranty Administrator

Job in Aurora, Arapahoe County, Colorado, 80012, USA
Listing for: Mctrux
Full Time position
Listed on 2025-12-24
Job specializations:
  • Business
    Operations Manager
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Mc Candless Truck  Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer:
  • Health Insurance - 80% of employee premiums are company paid!
  • Free Dental & Vision insurance for employees!
  • Life Insurance Policy
  • 401(k) plan with company match
  • PTO and Vacation Days
  • Training
  • Fantastic Culture and Work Environment
RESPONSIBILITIES:
  • Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following up on each claim
  • Coordinates with vendors and manufacturers to ensure prompt receipt of replacement parts
  • Communicates with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
  • Prepares, reviews, and processes warranty claims
  • Follows up with each claim to ensure service delivery to the customer and compensation for the dealership
  • Schedule warranty appointments, and educates customers to set expectations.
  • Keep abreast of all factory recalls, announcements, and procedures.
REQUIREMENTS:
  • At least two years of experience in a similar position, and knowledge of Diesel Truck Parts and Service.
  • Can work in a fast-paced and challenging environment handling multiple projects
  • Must have excellent administrative, organizational, and communication skills
  • Must have strong math skills
  • Must be willing to submit a background check prior to employment
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