Regional Contract Support Staff

Job Requisition  : 52084

Closing Date : 01 / 08 / 2026

Agency :
Department of Children and Family Services

Class Title : SOCIAL SERVICE COMMUNITY PLANNER - 41295

Skill Option :
None

Bilingual Option :
None

Salary :
Anticipated Starting Salary : $4414 / month. Full Range : $4414-$5926 / month.

Job Type :
Salaried

Category :
Full Time

County :
Kane

Number of Vacancies : 1

Bargaining Unit Code : RC028 Paraprofessional Human Services Employees AFSCME

This position is a union position; therefore provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Children and Family Services is seeking an organized professional and energetic individual to serve as Regional Contract Support Staff. Under general supervision this position will receive review and process various day care related forms from private agencies workers and clients to provide requested day care services for eligible clients. The position will contact clients and providers to establish fees and reimbursement rates and conduct client self-certification process and recertification to initiate continued services.

The position will also audit review monitor and complete monitoring and service level data reports regarding day care clients and providers and associated billing. This position provides a great opportunity for someone who is detail oriented and focused on ensuring the Department receives the greatest value for its contract dollars. DCFS offers a competitive compensation plan excellent benefits and a pension program.

The ideal candidate for this position will have excellent organizational skills and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Contract Support Staff
• Audits reviews monitors and completes monitoring and service level data reports regarding day care clients and providers and associated billing
• Serves as a resource for Department and private agency staff day care providers clients and foster parents regarding day care policies procedures and payment regulations
• Maintains complex information systems of monitoring and service delivery data and develops various reports as assigned performing all related functions in a timely manner
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

• Requires knowledge skill and mental development equivalent to the completion of high school.
• Requires two years of experience in a community serviced by a demonstration project or a similar community experience.

• Requires ability to pass a background check.
• Requires ability to travel in the performance of duties. Requires appropriate valid drivers license.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus.

Work Hours :
Monday-Friday 8 : 30am-5 : 00pm

Headquarter Location : 301 W Galena Blvd Aurora Illinois 60506

Work County :
Kane

Agency Contact :
Chelsea Vance

Email :

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant / employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420 / 4A et seq.) requires certain state officials and employees to file annual…