Workforce Forecasting & Scheduling Analyst
Listed on 2026-10-11
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Business
Business Analyst
WSP in Colorado is seeking a Workforce Analyst to support Contact Center teams across phone, email, and chat channels. The role focuses on forecasting, scheduling, intraday management, reporting, and analysis to sustain staffing levels and service goals.
You will partner with Operations, Supervisors, Training, and Quality to address staffing needs and provide backup support across the Service Center. The position requires close collaboration with the Back Office workforce, and the schedule is
The Workforce Forecasting & Scheduling Analyst position in the Human Resources, Management & Operations field is open for applications.
Our team is growing, and we are hiring a Workforce Forecasting & Scheduling Analyst in Aurora, CO, United States.
This position is for the Workforce Forecasting & Scheduling Analyst role at WSP.
We are seeking a motivated Workforce Forecasting & Scheduling Analyst to join WSP in Aurora, CO, United States.
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