Part-Time Teller

We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.

At Canvas, we’re dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people:

The Teller professionally and accurately performs financial transactions for members, and cross-sells credit union products and services to help members achieve their financial goals and the branch achieve its sales goals. Additionally, the Teller performs branch/department functions to ensure efficient operation of the branch, and is actively engaged with members, continually focused on providing an exceptional member service experience.

• Provide exceptional member service by greeting members, building relationships and exceeding member expectations.
• Prepare and process transactions (deposits, withdrawals, transfers, loan payments, cashier checks and other services) accurately and timely.
• Proactively address member questions, resolve problems and promptly handle forms and service requests.
• Participate in achievement of branch sales goals by seeking opportunities for cross-selling credit union products and services.
• Assess member needs and look for opportunities to help members by recommending additional products, services or referrals.
• Balance daily in a timely and accurate manner.
• Follow credit union policies and procedures and comply with all applicable compliance requirements.
• Embrace ongoing education and learn/apply new skills and software applications.
• Regular attendance and punctuality are essential functions of the job.
• Provide member service through face-to-face interactions daily.
• Perform other job duties as assigned.

Knowledge, Skill and Ability:

• Professional, courteous and effective verbal and written communication skills.
• Accurate handling of cash and negotiable instruments with a strong cash balancing record.
• Ability to work with a diverse member base while providing excellent member service.
• Pro sales and referral skills.
• Ability to maintain confidences.
• Ability to utilize appropriate software and computer applications.
• Multi-lingual capabilities to include Spanish are a plus.

Education or Formal Training:
High school diploma or GED.

Experience:

Six months’ proven customer service and sales experience.

To be considered, you must be meeting performance expectations, consistently demonstrating HEART behaviors, and must submit an up-to-date resume or update your Work History profile with your current responsibilities and accomplishments.

The starting pay range for this position is $18.90-$21.87 hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors. In addition, you’ll be eligible for:

• Seriously good benefits
  :
  • Medical/Dental/Vision Insurance
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • Paid Wellness Day
  • Paid Volunteer Time
  • Flexible Spending Account
  • Health Savings Account
  • World Class 401(k) Plan
  • Tuition Reimbursement
  • Rate Discounts on Qualifying Loans
  • May be eligible for incentives or discretionary bonus based on results

This role at Canvas requires Nationwide Multistate Licensing System (NMLS) registration under the S.A.F.E. Act of 2008. This means we conduct background checks to ensure NMLS registration and Canvas requirements are met. Not meeting or staying current may result in removal from role. Canvas also conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).

Credit union branch office environment. Must be able to work a flexible schedule Monday thru Saturday. The job routinely uses standard office equipment such as…