Emergency Communication Specialist

• Competitive total compensation package

23911 E Arapahoe Rd Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:
Integrity
, Respect, Professionalism
, and Customer Service
, and we welcome all who share these values to apply.

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation work spaces

Hiring Range for this position: $28.50-$35.63/Hourly

Full Range for this position: $28.50-$44.54/Hourly

Lateral Candidates:
Candidates with direct Emergency Communication Specialist/dispatch experience are strongly encouraged to apply. Prior emergency communications service, relevant certifications, and demonstrated proficiency in essential call‑taking and dispatch functions will be evaluated to determine initial salary placement and assignment within the established training and career progression framework.

Full Pay Range of the Emergency Communications Specialist Series: $28.50 - $51.95/Hourly based on progression through additional certifications and achievements.

Aurora
911 Offers Attractive Career Progression Opportunities Which Are Accompanied By Salary Range Increases. After The Completion Of The Basic Training Academy, Team Members Have Access To Additional Certifications And Responsibilities:

• Emergency Communications Specialist I (9-1-1 and non-emergency call taking): 6% increase upon completion of basic training
• Emergency Communications Specialist II (9-1-1, services/data, police OR fire dispatching): 7% increase from ECS-I, upon completion of advancement training
• Emergency Communications Specialist III (9-1-1, services/data, police AND fire dispatching): 7% increase from ECS-II, upon completion of advancement training 4% longevity recognition increase upon the completion of five (5) years as an ECS-III

Qualified team members may become certified as a Communication Training Officer (CTO) and will earn an additional 5% salary per training hour while certified as a CTO for Aurora
911.

Bilingual Team Members May Also Qualify For Additional Compensation.

In addition to progression, the City of Aurora provides:

• annual cost of living increases (averaging 3% per year)
• annual high-performance bonuses
• Aurora
  911 also provides all team members (and their families) with direct access to psychological services and wellness/resiliency resources, at no cost to the employee.
• Highly competitive total compensation package
• Well-Funded General Employees Retirement Plan
• On Site Fitness Center, and overall employee well-being programs
• Peer Support
• Formal Mentoring opportunities
• Free, Secure Parking
• Free electric vehicle (EV) charging

Aurora
911 provides opportunities to participate in a growing variety of specialty assignments, including but not limited to:

• Peer Support
• Recruitment Team and Career Counseling
• Culture - Recognition and Team Building
• Tactical Dispatching (TERT) – in development
• Community Engagement and Education

The City of Aurora offers…