Library Clerk Courier

JOB LOCATION 14949 E Alameda Pkwy Aurora, Colorado  City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision.

Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:
Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs
• Internal educational programs to assist with career advancement
• Access to innovation work spaces

Salary to be commensurate with experience. The hiring range for this position is $19.86 - $24.82 per hour. The deadline to submit applications is October 23rd, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

Overview of Department / Position:
The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans. We have two divisions within the department:
Library and Cultural Services, both offering a variety of free services to the community, including 5 public libraries, the Aurora History Museum and Historic Sites, Aurora Fox Arts Center, The People’s Building, and community events, programs, and activities for all ages. Please go to www.

Aurora Gov.org/LCS to learn more about the City of Aurora, Library and Cultural Services Department.

The Library Clerk Courier provides the highest level of customer service assisting library customers with circulation services, account help, finding library resources, answering general questions, and providing basic technology assistance.

Strong customer services skills, attention to detail, genuine interest in helping people from a diverse community of all ages and a friendly outgoing demeanor are essential for success in this job.

Primary

Location:

Central Library Primary

Schedule:

9:15am-6pm Tuesday-Saturday. Location and hours may be subject to change based on operational need.

Primary

Duties & Responsibilities:

Drives a full-size van delivering books/materials to other library locations up to several days per week as part of a pool of courier staff. Provides friendly, efficient and professional service to customers in-person, by telephone and email. Checks books/other items in and out through computerized system. Answers general customer questions regarding library policy, procedures and customer accounts. Answers basic reference, reader's advisory, general customer questions, and provides basic computer usage support.

Redirects more advanced reference questions to Reference staff as appropriate. Operates a cash register, conducts customer payment transactions, maintains a cash drawer. Performs data entry into library system, spreadsheet and other databases. Sorts, processes, shelves and assists with other general library materials inventory management duties. Retrieves paged items from shelves. Proactively…