Membership & Marketing Coordinator

Climbing Business Journal is committed to creating a diverse and uplifting work environment. All applicants - regardless of race, gender, sexuality, disability or other way in which someone identifies - are welcome and encouraged to apply!

We are looking for a passionate and qualified person to coordinate our membership services and marketing activities. In this role, the candidate would be responsible for a wide array of tasks spanning customer service interactions, content and data preparation, and digital marketing operations of all kinds.

This position is a great opportunity for someone early in their career who is ready to learn and grow in their business experience and marketing skills. They will need to bring some experience in climbing, customer service, and marketing, and demonstrate related aptitudes. We are prepared to train and mentor this role, although they also will need to be a self-starting, pro-active problem solver.

Position:
Membership & Marketing Coordinator

Reports to:

Publisher

Location:

Remote Type of Job:
Full-time 40 hours/week employee, 60 day introductory period Compensation: $38,000 to $44,000 annual salary, plus bonuses

Start date:

ASAP

• Cultural fit and team mentality
• Self-starter able to work autonomously
• Proactive problem solving in dynamic environment
• Attention to detail and strong organizational skills
• Comfort with constant deadlines from varied projects
• Comfort with software and AI

• Professionally represent CBJ and further CBJ core values as the leading source of news, trends and advice in the indoor climbing industry
• Participate in regular team communication (emails and group calls)
• Take initiative and push various projects forward simultaneously
• Find efficiencies through better usage of software, systems, and AI
• Weekly responsibilities may include:
  • Interacting with members (via email, phone, video) to help usage of benefits
  • Proactive outreach to potential new members
  • Creating content that supports members and company initiatives
  • Conducting research, collecting data, and maintaining databases and spreadsheets
  • Coordinating all our digital marketing channels:
    • Website posts in Word Press as well as routine website tasks/maintenance
    • Newsletters in Mail Chimp as well as list and automations maintenance
    • Social media posts in Instagram, Facebook, Linkedin, X, You Tube, as well as follower interaction and profile optimization
    • Tracking and optimization of digital channel performance
    • Basic graphic design and image editing
    • Preparation of podcasts and videos for publication

• Experience with climbing gyms or brands
• Experience working with customers
• Experience with digital marketing
• Comfort with using AI for daily tasks

• $38,000-$44,000 annual salary
• Performance-based bonuses**
• Paid health insurance**
• Three weeks paid PTO annually**
• This is a W2 employee role, not a contractor
• ** These benefits begin accruing after a 60 day introductory period

Climbing Business Journal is an independent climber-owned/operated news outlet dedicated to covering the indoor climbing industry and the latest climbing industry news, gym developments, industry best practices, risk management, climbing competitions, youth coaching and route setting information. CBJ’s staff is a small tight team of passionate climbing professionals. Our core values are Industry Stewardship, Integrity, Empowerment, and Generosity. Learn more about CBJ here.