Water Permit Technician

Water Permit Technician

Join to apply for the Water Permit Technician role at City of Aurora

We are looking for dedicated and collaborative individuals to join our team of talented and valued employees. At the City of Aurora, we model our CORE 4 Values of Integrity, Respect, Professionalism, and Customer Service. We welcome all who share these values to apply.

Aurora, Colorado

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well‑Funded General Employees Retirement Plan
• Light rail station minutes away
• On‑site fitness center and overall employee well‑being programs
• Internal educational programs to assist with career advancement
• Access to innovation work spaces

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non‑potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.

The Water Permit Technician position resides in the Aurora Water "TAPs Office." The TAPs Office team calculates and collects fees associated with service connection, develops reports for wholesale connection fees, calculates and issues stormwater permit fees, tracks and refunds fiscal securities, schedules inspections, and communicates new accounts to the billing office. This role works in the Granicus AMANDA system and reports to the TAPS office supervisor.

• Calculate and collect fees for water and sewer connection permits
• Calculate and collect fees for stormwater and erosion control permits
• Manage and refund stormwater fiscal securities
• Create, track and communicate new accounts to the billing team
• Schedule inspections for water and sewer line service
• Track and collect service line inspections fees
• Research and issue development fees
• Review various building permits
• Communicate closely with the development review team
• Develop monthly and quarterly reports for wholesale districts, Metro Wastewater and City and County of Denver fee calculations
• Work in the Amanda systems
• Facilitate and coordinate project logistics such as verifying, completing and maintaining project documents
• Upload and manage Aurora Water documents to Stellent (Oracle) for both internal partners and external customers to view
• Work with IT to develop additional functionalities in the system in use
• Find workflow and communication efficiencies and implement
• Review, develop and update Standard Operating Procedures
• Perform additional duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

• Associate's Degree in business, engineering technology, finance or related field

• At least two (2) years of professional‑level experience in business, finance or engineering
• An equivalent combination of education, training, and experience that demonstrates required knowledge, skills and abilities may be considered

• None

• General proficiency in MS Office product. Knowledge of AMANDA, SharePoint, EADOCs, GIS, INFOR, Innovyze modeling products, considered a plus
• Knowledge of municipal design criteria, fee structures, fee calculations and specifications

• Easily learn and operate new computer programs. Accela and Oracle (or other database) experience a plus
• Interpret engineer drawings, standards, and specifications

• Establish and maintain effective working relationships with employees, consultants, and citizens
• Excel at communication with parties both inside and outside the City
• Comm…