Homemaker
Listed on 2026-10-17
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Entertainment & Gaming
Customer Service Rep
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Job Number:844
Salary:$17.83-$26.74
Department/Office: Community Resources
Division: Senior Resources & Veteran Services
Location: 1690 W. Littleton Blvd., Littleton, CO, 80120
Job Type
:
Hourly Full-Time
Posting Date: 10/13/2026
Closing Date: 10/17/2026
The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.
GENERAL DESCRIPTION OF JOB:The Homemaker is responsible for performing a variety of duties to assist senior and disabled citizens in their homes by providing housecleaning, laundry, shopping and companionship services. The Homemaker recognizes client needs and refers to community resources or supervisor for gaps.
DUTIES:- Utilizes exceptional customer service skills to develop and maintain client relationships while working in their homes.
- Performs a variety of housecleaning duties for clients to include: cleaning of bathroom, kitchen floors, stove and refrigerator, vacuuming rugs, dusting furniture and appliances, laundry, and changing bed linen.
- Shops for groceries for client as needed.
- Performs errands for client as needed.
- Refers clients to other community resources as appropriate.
- Shares information with supervisors when issues of service gaps, client safety or neglect may occur.
- Maintains accurate paperwork including Homemaker Reports, timesheets, and mileage reports.
- Attends training to maintain/enhance knowledge and professionalism.
Skills, Abilities and
Competencies:
- Familiarity with the issues and problems related to senior and disabled citizens.
- Excellent customer service and organizational skills.
- Ability to demonstrate effective customer service and communication skills with all customers including those who may be angry or difficult.
- Knowledge of housekeeping procedures
- Skill in the use of housekeeping materials and tools.
- Ability to work independently and as a team member.
- Ability to establish and maintain effective working relationships with superiors, fellow workers and serviced citizens.
- Knowledge of or ability to learn community resources used for referrals.
- Ability to practice good attendance habits.
Behavioral Competencies (these are required for all positions at ACG):
- Accountability
- Accessibility
- Inclusivity
- Integrity
Education and Experience:
- HS Diploma or GED
Pre-Employment
Additional Requirements:
- Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
- Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment. A good driving record is required. Must have a personal vehicle available for work related transportation. Possession of a Colorado Class "R" driver's license or the ability to obtain one within two weeks of appointment. Must have adequate motor vehicle insurance.
- Must have a mobile telephone.
- Work is performed in the homes of serviced clients.
The following are some of the physical demands commonly associated with this position.
- Spends 20% of the time sitting and 80% of the time either standing or walking.
- Occasionally lifts, carries, pulls or pushes up to 25 lbs.
- Occasionally uses cart, dolly, or other equipment to carry in excess of 25 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public…
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