Hardware Technician, TS​/SCI Polygraph

US Citizenship

Required:

Yes

The person in this position will perform numerous functions to include the handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation. This position will require up to 90% travel, worldwide.

Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems.

• Provide installation of new equipment and performs equipment modifications or enhancements.
• Perform technical tasks and assists with the completion of milestones associated with specific projects.
• Provide solutions to a variety of technical problems of moderate scope and complexity.
• Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware.
• Provide incident response and performs customer support tasks.
• Deploy new hardware, software, and the upgrade of existing installations.
• Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings.
• Prepare and maintain documentation for processes and procedures related to computer systems installation and operations.
• Interact with and/or provides training/knowledge to end users.
• Maintain system documentation.
• Maintain current knowledge of relevant technologies.
• May supervise site activities/assigned staff.
• Exercise sound judgement and decision making.
• Participate in special projects as assigned.
• Communicate well with team members.

Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments.

• Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
• Ensure proper disposition of obsolete and excess assets.
• Participate in the taking of physical inventories and provides required inventory reports.

Ensure adherence to company and customer quality standards.

• Confirms the functionality of all deployed hardware.
• Follow Deployment Quality Control checklist.
• Provide Quality Control input to improve installation guides and general deployment documentation.
• Develop and update technical documentation.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $62,481 - $84,533. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our…