Business Solutions and Automation Specialist

Job

Location:

Aurora
Position Type:
Regular
Regular/Temporary:
Regular

The Business Solutions and Automation Specialist at Children's Hospital Colorado Foundation (Foundation) is responsible for analyzing business processes, identifying opportunities for optimization, implementing automation solutions, supporting the adoption of AI-enabled tools and capabilities across the organization, and overseeing the process for implementation of IT solutions.
This role partners with stakeholders to understand operational challenges, document and improve business processes across the organization, design and deliver automation solutions, and evaluate emerging AI technologies that improve productivity, operational efficiency, and team member experience.

Additional Information
Department Name: CHCHS Foundation
Job Status:
Exempt
- Full time, 40 hours per week
Shift: Day, Monday to Friday, 8am-5pm - Hybrid

Develop an understanding of how work is performed across the Foundation and identify opportunities to improve efficiency, quality, and user experience.

• Document current-state ("As-Is") business processes. Create process maps, workflows, diagrams, and operational documentation.
• Identify process bottlenecks, redundancies, delays, and control gaps.
• Analyze data to understand process performance and trends.
• Recommend improvements that reduce manual effort and improve fundraising outcomes.
• Collaborate with team members to validate process requirements and proposed solutions, and to redesign initiatives that improve processes across operational and administrative functions.

Design, develop, test, implement, and support automation solutions that streamline business operations and improve efficiency.

• Design workflow and automation solutions using Microsoft Power Platform and other approved technologies.
• Integrate business applications through APIs and connectors.
• Develop and support testing, validation, deployment, and user acceptance activities.
• Troubleshoot and maintain automation solutions.
• Monitor automation performance and utilization.
• Train employees on new tools and document standard operating procedures

Assist the organization in evaluating, implementing, testing, and adopting Artificial Intelligence (AI) capabilities that improve productivity and business outcomes.

• Identify opportunities to incorporate AI into business processes and workflows. Collaborate with team to understand AI adoption needs and challenges.
• Provides advocacy and awareness for AI capabilities. Designs training programs to boost employee awareness, accelerate tool adoption, and build a tech-forward workplace culture.
• Provide recommendations for productivity improvements through AI-enhanced workflows.
• Support pilots and proof-of-concept initiatives involving AI technologies.
• Assist in configuring and testing Microsoft Copilot Studio, AI Builder, and related solutions.
• Develop user guides, training materials, and knowledge resources for AI-enabled tools.
• Monitor AI solution effectiveness and gather user feedback.
• Support responsible AI practices, governance, security, and compliance requirements.
• Collaborate with Hospital IT department to scale existing technology solutions.

Manage intake, coordination, and administration of projects

• Collaborate interdepartmentally to identify project goals and outline scope with timelines and deliverables.
• Align efforts with short-and long-term organizational goals.
• Monitor project progress and milestones and communicate with involved stakeholders to ensure timelines, deliverables, and objectives are on target.

• Degrees
  • A bachelor's degree in a related field is…