Enterprise Solutions Engineer​/Senior Enterprise Solutions Engineer

This position specifically supports Public Safety applications. The Enterprise Solutions Engineer/Sr Enterprise Solutions Engineer position is a technical professional position in the Information Technology Department supporting mission critical enterprise applications. This position does not involve software development responsibilities. Core responsibilities for this position include technical application support, troubleshooting, enhancements and upgrades. Work involves developing and maintaining reports using third party and ad hoc tools, creating advanced SQL queries, technical project management, technical writing and developing data integrations between applications.

Responsibilities include direct collaboration with customers and vendor technical support. Additionally, the incumbent will drive technical solutions by developing integrations and providing advanced support for the City's Microsoft 365 ecosystem, specifically SharePoint, One Drive, and the Power Platform. Work is performed independently and under the direction of the Enterprise Solutions Supervisor.

Senior Enterprise Solutions Engineer requires a minimum of four (4) years of directly related work experience.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission:
The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork).

This position supports the goals of the Information Technology Department, which delivers exceptional value and quality of life through the deployment and support of innovative technologies and SPIRIT.

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of…