Workers Compensation Claims Adjuster

Join to apply for the Workers Compensation Claims Adjuster role at City of Aurora

$72,210.00/yr - $90,887.00/yr

Anticipated Hiring Salary: $72,210.00 - $90,887.00 per year

Full Salary Range: $72,210.00 - $ per year

Salary to be commensurate with experience.

Final date to receive applications:
January 9th, 2025 (This position is subject to close once a qualified pool of applications has been obtained)

Adjusts lost time and medical-only workers’ compensation claims for all City employees as a member of the Risk Management Division of the Finance Department.

• Performs investigations of claim incidents to verify compensability of claims and to determine the nature and extent of the claim, as well as methods to prevent future accidents and injuries
• Communicates with injured City employees, supervisors, and managers as well as other City personnel, medical personnel, attorneys, and insurance carriers
• With management approval, conducts settlement negotiations and, when negotiations are successful, administers and prepares settlement documents.
• Coordinates return to work status with employees, supervisors, and medical personnel
• Initiates and administers subrogation actions
• Coordinates litigation with outside counsel and prepares correspondence to all parties
• Timely files all admissions and other filings in accordance with the State of Colorado statutes and administrative rules
• Calculates claim reserves and sets reserves with management approval
• Maintains database and records related to claims function in the Risk Management Information System (RMIS)
• Coordinates with the Safety work unit to prevent future accidents.
• Assists in the preparation of training sessions and materials
• Performs other duties as assigned.

This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Minimum Qualifications & Working Conditions

• An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• Bachelor's degree in business administration or a related field.

Experience:

• At least 5 years of experience in workers' compensation lost time claims adjustment.
• An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Preferred Qualifications

Knowledge:

• Knowledge of applicable State of Colorado workers’ compensation statutes and administrative rules
• Personal computer software application including database, spreadsheet, and word processing applications.

Skills:

• Strong interpersonal skills.

Abilities:

• Ability to establish and maintain effective working relationships with claimants, employees, and citizens.
• Ability to handle sensitive situations with tact and diplomacy and to communicate effectively both verbally and in writing.
• Ability to use de-escalation techniques to handle sensitive/emotional situations.

Licenses and Certifications

Required:

• Colorado driver’s license with a good driving record. This position may require the incumbent to occasionally use personal equipment (e.g., vehicle, cell phone, tools, etc.) in the course of their employment.
• First Aid and CPR

Working Conditions

• When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.

Mid-Senior level

Full-time

Other

Government Administration

Medical insurance
Vision insurance
401(k)
Pension plan
Paid maternity leave
Disability insurance