Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 6907

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. The role partners with GM to manage Team Members and holds expert knowledge of automotive systems and parts. It sources from multiple channels, directs drivers to ensure timely delivery, and maintains commercial stocking programs.

The position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized
• Effective communication, listening and problem solving skills

Essential

Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability across engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE Certification Preferred, But Not Required

Physical Demands

The employee will predominantly be walking or standing, with frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds. The worker must use hands and fingers, reach with arms, climb or balance, and stoop, kneel, crouch, or crawl as required.

Work Environment

The work environment includes indoor work with occasional outdoor exposure to various weather conditions. The employee may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, potential electrical shock, explosives, vibration, and moderate noise levels.

Compensation Range

19.95 USD PER HOUR - 21.95 USD PER HOUR

Benefits Information

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Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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