Venture Mentorship Service Manager

Venture Mentorship Service Manager

The Venture Mentorship Service Manager serves as the operational and strategic lead for CU Innovations' venture mentorship program, pairing university-affiliated entrepreneurs with experienced industry mentors. This role oversees the full lifecycle of mentor and mentee engagement, ensuring that CU's innovator teams receive high‑quality, consistent mentorship experiences that accelerate product development and cultivate a community of mentors.

• Lead daily operations of the CU Innovations Venture Mentorship Service, ensuring the program runs efficiently and aligns with strategic goals.
• Develop, document, and refine processes, policies, and tools for program administration, including scheduling, communications, data tracking, and reporting.
• Oversee logistics for mentorship sessions, matching processes, events, and mentor round tables.
• Manage program communications, outreach materials, and digital platforms supporting mentor engagement.
• Collect, analyze, and report on program metrics to demonstrate impact and guide continuous improvement.
• Serve as the primary point of contact for mentors and mentees, ensuring an exceptional experience and fostering productive, professional relationships.
• Ensure active participation by maintaining engagement goals (e.g., mentors supporting multiple ventures, regular session scheduling).
• Partner with internal and external stakeholders, including CU faculty, campus entrepreneurs, investors, and innovation ecosystem partners, to expand mentor recruitment and strengthen venture pipelines.
• Identify opportunities for program enhancement, scaling, and integration with other CU Innovations initiatives (e.g., SPARK, Venture Development, and startup acceleration programs).

Hybrid – 3 days per week on campus and as needed for in‑person meetings.

• Medical – Multiple plan options
• Dental – Multiple plan options
• Additional Insurance – Disability, Life, Vision
• Retirement 401(a) Plan – Employer contributes 10% of your gross pay
• Paid Time Off – Accruals over the year
• Vacation Days – 22/year (maximum accrual 352 hours)
• Sick Days – 15/year (unlimited maximum accrual)
• Holiday Days – 10/year
• Tuition Benefit – Employees have access to this benefit on all CU campuses
• ECO Pass – Reduced rate RTD Bus and light rail service

• Bachelor's degree in business, communications, life sciences, or related field from an accredited institution.
• 4–5 years of professional and progressive experience in community building or formal mentorship programs (e.g., non‑profit, philanthropy, development, donor/alumni relations, higher education, or other related field).

• Master's degree (MBA, MS).
• Prior experience working with MIT or other applicable VMS Mentorship Program. For more information, please visit: (Use the "Apply for this Job" box below). ()
• Experience developing and managing processes, systems, or programs that involve multiple stakeholders.
• Experience with CRM tools, scheduling platforms, or program management software.

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Exceptional organizational, communication, and follow‑up skills.
• Ability to build trust and rapport with senior professionals and entrepreneurs.
• Strategic and operational thinker with high attention to detail.
• Comfort navigating ambiguity and evolving priorities in a fast‑paced, mission‑driven environment.
• Commitment to fostering diversity, equity, and inclusion within mentor and venture communities.
• Strong interpersonal and relationship management skills with diverse groups of stakeholders.
• Proven ability to manage multiple projects simultaneously and independently.

Screening of Applications Begins:
January 12.

Anticipated Pay Range: $72,617 - $93,369.

Questions should be directed to:
Lindley.pagels.