Retail Sales Agent

Seasonal Arapahoe Basin is a small ski area 60 miles west of Denver that offers big-mountain challenges and life-changing experiences for our employees and guests alike. Whether you're here for a season or a lifetime, A-Basin is a place where dedicated and hard-working employees have a chance to shine! We are not your typical big-box resort, and that's what makes the vibe here so awesome - we know you by name.

• Free season pass to Arapahoe Basin and all Alterra Resorts
• Discounted friends & family tickets
• * Discounted Ikon Pass for all eligible employees*
• * Medical, dental, vision, life, paid parental leave, and more for eligible employees*
• 401(k) plan with generous company match
• Ski Area discounts for Rentals, Retail, Silverthorne Rec. Center, and our food and beverage outlets
• Discounted equipment rentals, pro-deals, and more
• Financial assistance and mental health resources through TELUS

POSITION SUMMARY:

The Arapahoe Sports team at Arapahoe Basin is fun-loving and thrives on giving each guest a day worth repeating. We aim to share our knowledge and love for the outdoors with our customers to help them find quality gear that fits their specific needs. As a Retail Sales Agent, you are face-to-face with our customers and are there to ensure all of their needs are met while completing various tasks throughout the day.

Retail Sales Agents strive to create a welcoming environment for all guests while providing knowledge of our products to make suggestions and ultimately sell the product that best fits guests needs. Other duties of this role include checking in new inventory, restocking inventory, and operating a POS register system while handling cash. All retail agents receive 40% Off in the retail store and perks for certain sales contests.

** This position does NOT come with employee housing.**

WAGE:
The base hourly pay range below represents the low and high ends of Arapahoe Basin’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors, including but not limited to experience, education, training, location, merit system, quantity or quality of production, and responsibilities. The range listed is just one component of Arapahoe Basin’s total compensation package for employees.

Other rewards may include many region-specific benefits. Hourly pay range: $/hour

• Assist guests in a timely and efficient manner with all types of retail purchases using knowledge of all retail items available for sale.
• Use POS system and cash-handling skills to complete retail transactions and refunds.
• Stock items daily throughout the store.
• Complete phone and online sales for customers.
• Process returns and exchanges following company policies.
• Follow all department sustainability guidelines as expected.
• Other duties as assigned.

• Previous retail experience – preferred
• Reconcile a cash register using basic math and counting
• Excellent communication and customer service skills
• Strong verbal communication, interpersonal, and problem-solving skills
• Ability to multitask and work independently
• Must be available on weekends and holidays
• This position requires successful completion of a background check

EDUCATION REQUIREMENTS

High school diploma or equivalent - preferred

• Ability to withstand high-altitude conditions at all times
• Ability to stand and walk throughout a 9+ hour shift
• Ability to navigate stairs occasionally
• Use full range of body motion: bend, twist, kneel, push, pull and lift up to 30 lbs.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the…