Leasing Specialist

Job Title: Leasing Specialist

Company: The Garrett Companies

Location: Aurora, CO (and surrounding communities)

We are looking for a high‑performing individual with a strong foundation in customer service, sales, or marketing to join our growing team. The role is perfect for someone who loves building connections, creating outstanding resident experiences, and turning prospects into long‑term residents through confident, high‑energy engagement and exceptional service. Prior leasing experience is not required—just a willingness to learn, a coachable attitude, and a drive to grow within a company passionate about excellence.

Base Pay: $17.00 – $19.00 per hour (commensurate with experience), plus commission and bonus opportunities.

• Execute marketing, leasing, and renewal strategies to achieve occupancy goals for a new lease‑up community.
• Assist with community marketing efforts to build awareness and drive traffic of prospective residents.
• Respond to phone, email, and internet leads, using proven sales techniques to schedule tours and increase conversions.
• Conduct tours, assess prospects’ needs, and tailor the leasing approach to close more leases.
• Stay informed on local market trends, rent levels, amenities, and competitors to remain a knowledgeable resource.
• Demonstrate The Garrett Companies’ customer‑first philosophy in every interaction with residents and prospects.
• Manage all leasing paperwork and data entry through Entrata; maintain complete and compliant resident files.
• Guide new residents through the full leasing and move‑in process, including lease execution, rent/deposit collection, and orientation.
• Proactively initiate renewal efforts 120+ days prior to lease expiration, reinforcing the value of staying in the community.
• Promote positive resident relations through responsiveness, professionalism, and a commitment to service.
• Receive and triage maintenance requests, creating work orders and coordinating resolutions.
• Monitor property appearance and safety concerns, reporting issues promptly.
• Participate in required training and development activities, including occasional travel and weekend work.
• Other duties as assigned.

• Passionate about creating an unparalleled customer experience and relentless in developing customer‑service skills.
• Customer service and leasing experience with new construction and lease‑ups (minimum 1 year). Prior leasing experience not required, but relevant experience is strongly desirable.
• Consistently detail‑oriented with strong written and verbal communication skills.
• Ability to recognize personal shortcomings and a coachable mindset.
• Quick learning of property software (Entrata), Microsoft Office, and NALP preferred.
• Positive attitude, relentless problem‑solving skills, and a willingness to work at all levels.
• Arrives to work on time and maintains a professional appearance.
• Understanding of the difference between causation and correlation; anticipates problems before they arise.

• Ability to climb up to four flights of stairs to access apartments.
• Ability to walk several acres to tour the community.
• Some lifting up to 25 lbs.
• Ability to sit or stand for long periods at a time.

Seniority Level: Entry Level

Employment Type: Full‑time

Job Function: Sales and Management

Membership to professional organizations and continuing education is supported by Garrett Residential and The Garrett Companies.

The Garrett Companies is an equal opportunity employer. We celebrate diversity and are committed to inclusive hiring. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.