Receptionist, Administrative​/Clerical

H&R Block – Receptionist

About the Company
H&R Block is a leading provider of tax preparation and professional services. We believe in the power of people helping people and strive to inspire confidence in our clients, associates, and communities. Our culture is high‑performing, connected, and inclusive.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and the organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in a customer service environment.
• Ability to multi‑task and manage time effectively.
• Strong organizational skills.
• Computer proficiency with Microsoft Office.

Preferred Experience
Previous sales or marketing experience is a plus.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Access to additional benefits such as fitness programs and travel accident insurance.

$11.00 – $27.00 per hour (local minimum wage laws apply).

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Administrative
Industry: Retail

Location:

St Charles, IL (other locations available)

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.