Senior Product Manager; Credit and Data Platform Job Aurora area,Illinois USA,Business

Position: Senior Product Manager (Credit and Data Platform)

In this role, you will be responsible for building an automated credit and arrears management platform that serves all of Adyen’s credit products while enabling our operational teams to manage the portfolio at scale
Platform capabilities will include credit performance and arrears management – driving customer satisfaction, while managing portfolio risk and keeping Adyen compliant with regulatory requirements
In this role, you will collaborate closely with our Product, Design, Engineering, Finance, Operations, Regulatory, and Compliance teams to deliver customer and business outcomes
Set strategy and roadmap for the credit servicing and collections team
Lead platform-scale execution working closely with the Engineering, Product, Design, Finance, Operations, Regulatory, and Compliance teams to deliver an automated platform that scales globally without compromising reliability or trust
Operate with a data and experimentation first mindset defining success metrics including platform scalability and operational efficiency. Adopt an AI-first product development approach including experimentation that measurably improves outcomes
Within the first 6-12 months, you will have:
Established a clear vision, strategy and goals for the credit servicing and collections team
Identified key customer and operational pain points helping shape the product roadmap
Build a well oiled product development team that can execute on the roadmap
Launched core capabilities of the platform in collaboration with the Capital and Issuing product teams

Benefits

Global exchange program
Weekly happy hour
Delicious healthy lunches
Phantom share package
Yearly trip to Amsterdam
Paid holidays
Work from home opportunities

Communication - a clear, compelling communicator who is comfortable interacting with both internal and external stakeholders from varying disciplines and cultures
Leadership - demonstrated ability of setting vision and strategy for teams. Strong sense of initiative and self-motivation
Customer centric:
You are able to translate technical complexity back to customer impact and understand the needs of different customers
Mindset - entrepreneurial mindset with a strong bias toward action and ability to move fast in the midst of ambiguity
Product - PM at heart with strong product instincts, data-based decision mindset, and highly focused on business impact. Demonstrated passion for AI-forward thinking
Execution - track record of delivering complex product and platform initiatives fortable operating in ambiguity with high autonomy and ownership
Experience - 8+ years building high-scale platforms in fast growing tech or fintech environments. 2+ year of experience in credit and arrears management is a must