Partner Support Coordinator

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title:
Partner Support Coordinator

Duration: 6 months

Responsible for managing orders provided by contracted selling partners. This includes, but is not limited to, receiving orders from sales, inputting them into the system and then seeing the orders through to completion. May act as liaison between Comcast authorized selling partners and Comcast internal teams. Must have the ability to manage high volume, great customer service skills and be a team player.

Good communication skills, self-motivation, experience with data entry, proven success in multi-tasking capabilities, and attention to detail are essential. Prefers telecom background; however, this is not a hard requirement. Must be flexible in working hours.

• Manage orders from contracted selling partners.
• Input orders into the system.
• Act as liaison between partners and internal teams.
• Provide excellent customer service.
• Ensure timely completion of orders.
• Maintain attention to detail and accuracy.

• Computer Operations
• Help Desk Operations
• Office Experience
• Ability to Follow-up
• Ability to meet deadlines
• Strong Communication Skills
• Grammar, Spelling and Punctuation Skills
• Multi-tasking
• Proficiency in Adobe Acrobat
• Proficiency in MS Excel
• Proficiency in MS Office
• Proficiency in MS Outlook
• Proficiency in MS Word
• Familiarity with Windows XP
• Data Entry
• Math Skills
• Project Management

For more information, please contact:

Artech Information Systems LLC

360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960