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Customer Experience Specialist — Hearing Health; On-Site

Job in Aurora, Kane County, Illinois, 60505, USA
Listing for: Sonova Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20 - 26 USD Hourly USD 20.00 26.00 HOUR
Job Description & How to Apply Below
Position: Customer Experience Specialist — Hearing Health (On-Site)
A leading healthcare solutions provider in Aurora, IL is seeking a Customer Support Specialist to enhance customer experiences. The candidate should have 2+ years of experience in B2B or 3+ years in B2C customer service, strong proficiency in SAP, and excellent communication skills. Responsibilities include handling inquiries and resolving issues through various channels. The role offers competitive pay and comprehensive benefits, including medical and dental coverage, a 401k plan, and paid time off.
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