Customer Service Representative - State Farm Agent Team Member
Listed on 2026-01-20
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Customer Service Representative - State Farm Agent Team Member
Full Time in Aurora - IL
- License Reimbursement
- Hourly Plus Commission
- Simple IRA
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Competitive salary
- Flexible schedule
- Training & development
I’ve been a State Farm Agent for 18 years and am proud to be a second-generation agent, continuing my father’s legacy of dedication and service. Our agency is home to a multi-lingual team that offers support in English, Spanish, Malayalam, and Polish, ensuring we can meet the needs of a wide range of customers. I take great pride in helping my community thrive both in and out of the office, whether that’s through supporting local schools, service organizations, or sports clubs.
Outside of work, I enjoy spending time with my husband and our two wonderful children, especially when we’re traveling and exploring new places together. If you’re looking for a career where you can grow, connect, and be part of a team that truly makes a difference, this could be the right fit for you.
As a Customer Service Representative - State Farm Agent Team Member with Denise Mote - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $35,000.00 - $45,000.00 per year
Apply Now
State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighborsMake a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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